Delivery Policy
Welcome to Twinnrshop!
Thank you for shopping with TWINNERSHOP ECOM PRIVATE LIMITED. Below, you'll find all the details of our Shipping Policy tailored to ensure a seamless shopping experience for our stylish customers.
1. Order Processing Times
We process all orders within 2-3 business days. Please note that shipping and delivery do not take place on weekends or public holidays.
During high-demand periods, processing times may be extended slightly. We appreciate your patience and recommend allowing extra time for delivery during these times. If there’s a major delay, we’ll promptly inform you via email or phone.
2. Shipping Costs & Estimated Delivery Timeframes
Shipping charges are automatically calculated and displayed during checkout. Estimated delivery times are provided, although occasional delays may occur.
Available Shipping Options:
Standard Shipping: Delivery within 3-5 business days
Expedited Shipping: Delivery within 1-3 business days
We aim to get your fabulous finds to you as quickly as possible so you can dazzle in your new wardrobe additions!
3. Shipment Confirmation & Tracking Details
Once your order ships, you’ll receive a confirmation email containing your tracking number(s). Tracking information will typically become active within 24 hours.
4. Customs, Duties, and Taxes
Twinnrshop is not responsible for customs duties, taxes, or additional fees incurred during delivery. Any such charges (e.g., tariffs, taxes) are the customer’s responsibility and must be settled directly with the applicable authorities.
5. Damages During Shipping
Twinnrshop cannot be held liable for items damaged or lost during transit. If your order arrives damaged, we recommend contacting the shipping carrier directly to file a claim.
To assist with this process, please retain all packaging materials and damaged items.
6. International Shipping Policy
We deliver style worldwide! Shipping rates and fees may vary depending on your location.
7. Returns Policy
Need to return an item? No problem! For details on how to initiate a return, please visit our comprehensive Returns Policy page. We want you to feel confident and stylish with every purchase!
Thank you for choosing Twinnrshop, brought to you by TWINNERSHOP ECOM PRIVATE LIMITED. We can’t wait to see how you rock your new look!